🔒 Privacy Policy
Effective Date: October 27, 2025
1. Introduction
This Privacy Policy explains how PineGen AI ("we," "our," or "us") collects, uses, and protects your personal information when you access or use our website and AI-powered trading script generation services. We are committed to maintaining your privacy and ensuring transparency in how your data is handled.
By using PineGen AI, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Interpretation and Definitions
Interpretation
Words with their initial letters capitalized have meanings defined under the following conditions. These definitions apply equally whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique profile created by you to access our platform and its features.
- Affiliate means any entity that controls, is controlled by, or is under common control with PineGen AI.
- Company (referred to as "the Company," "we," "us," or "our") refers to PineGen AI.
- Cookies are small text files stored on your device that help us analyze site usage and enhance your experience.
- Country refers to: Sri Lanka.
- Device means any device capable of accessing the Service, including computers, smartphones, or tablets.
- Personal Data means any information relating to an identified or identifiable individual.
- Service refers to the PineGen AI platform and website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Usage Data refers to data collected automatically through your interaction with our Service, such as time spent, page views, and browser type.
- Website refers to PineGen AI, accessible at https://pinegen.ai.
- You means the individual or entity using our Service.
3. Collecting and Using Your Data
Personal Data
When using our platform, we may request certain personal information to provide you with access to features or to communicate with you. This may include:
- Name
- Email address
- Account credentials
- Payment details (processed securely via third-party providers)
- Usage Data
Usage Data
We automatically collect certain information when you interact with our website, including:
- IP address, browser type, and device identifiers
- Pages visited, session duration, and referral URLs
- Operating system and time zone
- Technical diagnostics for performance and security
4. Tracking Technologies and Cookies
We use Cookies and similar technologies to enhance your experience, analyze traffic, and improve our Service.
You can control cookie preferences through your browser settings. However, disabling cookies may limit certain site functionalities.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
Types of Cookies we use:
- Essential Cookies (Session): Necessary for platform functionality and secure login sessions.
- Preference Cookies: Remember your language or login state.
- Analytics Cookies: Help us understand how users engage with PineGen AI to improve performance.
5. Use of Your Personal Data
We may use your Personal Data for the following purposes:
- To provide and maintain the Service: Including account management, AI generation, and data processing.
- To manage your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- To improve our platform: By analyzing feedback, usage patterns, and system performance.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To ensure security: Detecting, preventing, and addressing fraud or misuse.
- To comply with legal obligations: Or when required by law or governmental authorities.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
6. Sharing Your Data
We do not sell or rent your personal information. However, your data may be shared in limited cases:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
7. Data Retention
- We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy.
- Usage Data may be retained for analysis or security purposes for a reasonable period.
- When data is no longer required, it will be securely deleted or anonymized.
8. Data Transfers
Your information, including Personal Data, may be processed at the Company's main offices or any other locations where the parties involved in data processing operate. This means that your data could be transferred to and stored on servers located outside your state, province, or country, where data protection laws may differ from those in your jurisdiction.
By submitting your information and agreeing to this Privacy Policy, you consent to such transfers.
The Company takes all reasonable measures to ensure that your data is handled securely and in accordance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country unless sufficient safeguards and data protection standards are in place to ensure the security of your information.
9. Deletion and Control of Your Data
You can:
- Update or delete your account information through your profile settings.
- Contact us to request deletion or correction of your personal data.
Please note that certain data may be retained if required for legal compliance or legitimate business interests.
10. Disclosure of Your Personal Data
Business Transactions
In the event that the Company is involved in a merger, acquisition, restructuring, or sale of assets, your Personal Data may be transferred as part of that transaction. If such a transfer occurs, we will provide advance notice before your information becomes subject to a different Privacy Policy.
Law Enforcement
The Company may be required to disclose your Personal Data when mandated by law or in response to lawful requests from public authorities (for example, a court order or a government agency).
Other Legal Requirements
The Company may disclose your Personal Data in good faith when such action is necessary to:
- Comply with a legal obligation;
- Protect and enforce the rights or property of the Company;
- Prevent or investigate potential misconduct related to the Service;
- Safeguard the safety of users and the public;
- Defend against legal claims or liabilities.
11. Security of Your Personal Data
We value the protection of your Personal Data and take reasonable security measures to safeguard it. However, please note that no online transmission or electronic storage system is completely secure. While we strive to use industry-standard practices to protect your data, we cannot guarantee absolute security.
12. Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us immediately. Upon verification, we will take prompt steps to delete such information from our systems.
If parental consent is required under your country's laws, we may request it before collecting or processing any data from minors.
13. Links to Other Websites
Our Service may include links to third-party websites not operated or controlled by the Company. When you click on a third-party link, you will be directed to that external site. We strongly recommend reviewing the Privacy Policy of any site you visit, as we do not have control over their content, policies, or practices and are not responsible for how they handle your data.
14. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.
If the changes are significant, we will notify you by email or through a prominent notice on our platform before they take effect.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Changes become effective once posted on this page.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
info@rangatechnologies.com